Terms of Service

Last updated: August 25, 2026

These Terms of Service ("Terms") govern your use of Zulli (the "Service"), a platform that lets event vendors create a public profile page, receive event inquiries through an inquiry form, and manage their client work, including proposals, invoices, bookings, and payments. Zulli is operated by Zulli Platforms LLC ("Zulli Platforms LLC," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Who these Terms apply to

The Service is used by two groups of people:

• Vendors: event professionals who create an account, publish a profile page, and use the dashboard to manage inquiries, proposals, invoices, bookings, and files.
• Clients and visitors: people who view a vendor's public page, submit an inquiry through a vendor's inquiry form, or view and respond to proposals, invoices, and client portals shared with them by a vendor.

These Terms apply to both groups. Sections about accounts, content, and payments apply primarily to vendors.

2. The Service

The Service provides vendors with:

• A public, customizable profile page at a personal link, including services, pricing packages, photo galleries, FAQs, and social links.
• A configurable inquiry form through which visitors can send event inquiries, optionally including file, photo, and signature uploads.
• Business tools: an inquiry inbox, proposals, contracts with electronic signatures, invoices, bookings, a calendar, client questionnaires, expense tracking, a file library, and page analytics.
• Optional payment collection through Stripe (see Section 7).

We may add, change, or remove features at any time. Some features may be offered only on paid plans.

Electronic signatures and records. The Service lets contracts and other documents be signed electronically. By using these features, vendors and their clients consent to doing business electronically and agree that electronic signatures and records are valid and enforceable to the fullest extent permitted by law. We keep a record of each signing (see our Privacy Policy) as part of the signed document.

3. Accounts

• You must provide a valid email address and keep your account information accurate.
• You are responsible for safeguarding your password and for all activity under your account. Notify us immediately if you suspect unauthorized access.
• You must be at least 18 years old, or the age of majority where you live, to create an account.
• One person or business per account. You may not sell, transfer, or share your account.

4. Your content

Vendors upload and publish content through the Service, for example business details, photos, logos, pricing, proposal and invoice text, and files. You keep ownership of your content. You grant us a limited, worldwide, non-exclusive license to host, store, process (for example, resizing and compressing images), display, and transmit your content solely to operate and improve the Service, for example by showing your page to visitors and generating PDF versions of your proposals and invoices.

You are responsible for your content and represent that:

• You own it or have the rights needed to use and publish it.
• It is accurate and not misleading, including your pricing, availability, licensing, and business credentials.
• It complies with applicable law and does not infringe anyone's rights.

Storage is subject to reasonable limits per account. Files you move to the trash are permanently deleted after 30 days.

5. Client data and inquiries

When a visitor submits an inquiry through your inquiry form, or interacts with your proposals, invoices, or client portal, the information they provide (such as their name, contact details, event details, messages, uploaded files, and signatures) is made available to you. As a vendor, you agree to:

• Use client information only to respond to the inquiry and conduct your business with that client.
• Handle it in accordance with applicable privacy laws and, where required, your own privacy notice.
• Not sell client information or use it for unrelated marketing without a lawful basis.

6. Your relationship with clients

Zulli is a software platform. We are not a party to any agreement between a vendor and their client, we do not provide event services, and we do not vet, endorse, or guarantee any vendor, client, proposal, or booking. Vendors are solely responsible for the services they offer, the accuracy of their proposals and invoices, performing their bookings, taxes, and complying with laws that apply to their business. Any dispute about an event, service, or payment is between the vendor and the client. To the fullest extent permitted by law, you release Zulli Platforms LLC from any claims, damages, or demands, known or unknown, arising out of or related to a dispute between a vendor and a client.

7. Payments

• Online payment collection is powered by Stripe. Vendors who enable it connect their own Stripe account, and client payments go directly to that account. Your use of Stripe is governed by Stripe's own terms and privacy policy.
• We do not store card numbers and we are not a bank, money transmitter, or payment processor.
• Vendors may also describe manual payment methods (for example bank transfer or payment apps) in their invoices; those transactions happen entirely outside the Service and at your own risk.
• Refunds for event services are between the vendor and the client, subject to the vendor's own policies.

8. Plans, fees, and automatic renewal

• Free and paid plans. The core Service is free. Certain features are available only on a paid subscription ("Pro"), offered at the monthly or annual price shown when you subscribe.
• Free trial. New accounts may receive a free trial of Pro. The trial does not require a payment method, and when it ends your account returns to the free plan automatically; you are never charged unless you choose to subscribe.
• Automatic renewal. Paid subscriptions renew automatically at the end of each billing period (monthly or annual, whichever you chose), and your payment method on file with Stripe is charged the then-current price for that plan, until you cancel.
• Cancellation. You can cancel at any time from your billing settings in the dashboard. Cancellation takes effect at the end of the current billing period; you keep paid features until then, and you will not be charged again.
• Refunds and price changes. Fees already paid are non-refundable except where required by law. Prices and plan features may change; if you are on a paid plan, we will notify you and changes will apply from your next billing period.

9. Acceptable use

You agree not to:

• Use the Service for anything unlawful, fraudulent, or deceptive, including impersonating another business or misrepresenting your credentials.
• Upload content that is infringing, defamatory, harassing, sexually exploitative, or malicious (including malware).
• Send spam, or submit fake inquiries or reviews.
• Scrape, harvest, or bulk-collect data from the Service, or probe, disrupt, or overload it.
• Attempt to access other users' accounts or data, or circumvent security or access controls (including tokenized client links that were not shared with you).

10. Suspension and termination

You may stop using the Service at any time and delete your account from your account settings; deletion is scheduled with a short grace period during which you can sign back in to cancel it, after which it is permanent. We may suspend or terminate your account, or remove content, if you violate these Terms, create risk or legal exposure for us or other users, or if we discontinue the Service. Where reasonable, we will give you notice and an opportunity to export your data. Upon termination, your public page and shared links stop working, and your data will be deleted in accordance with our Privacy Policy.

11. Intellectual property

The Service, including its software, design, and branding, is owned by us or our licensors and is protected by intellectual property laws. Except for your own content, these Terms do not grant you any right to use our name, logo, or branding without permission.

12. Copyright complaints

We respect intellectual property rights and expect users to do the same. If you believe content on the Service infringes your copyright, send a notice to support@zulli.io that includes: (a) identification of the copyrighted work; (b) the URL or location of the material you believe is infringing; (c) your name and contact information; (d) a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; (e) a statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for them; and (f) your physical or electronic signature. We will remove or disable access to material we determine to be infringing, and we may terminate the accounts of repeat infringers. If your content was removed and you believe it was a mistake, you may send a counter-notice to the same address.

13. Disclaimers

The Service is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that inquiries or bookings will result from using it.

14. Limitation of liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or business opportunities, arising out of or related to your use of the Service. Our total liability for any claim relating to the Service will not exceed the greater of (a) the amounts you paid us in the twelve months before the claim arose, or (b) fifty US dollars ($50). Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

15. Indemnification

If you are a vendor, you agree to indemnify and hold us harmless from claims, damages, and expenses (including reasonable legal fees) arising from your content, your services and dealings with clients, or your violation of these Terms or applicable law.

16. Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will take reasonable steps to notify you (for example by email or a notice in the Service) before they take effect. Continuing to use the Service after changes take effect means you accept the updated Terms.

17. Governing law

These Terms are governed by the laws of the jurisdiction in which Zulli Platforms LLC is established, without regard to conflict-of-law rules. Courts located there will have exclusive jurisdiction over disputes arising from these Terms, except where applicable law gives you the right to bring claims where you live.

18. Contact

Questions about these Terms? Contact us at support@zulli.io.